Week 46 – Obedience and surrender – May 2021
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Did you ever imagine that an “Ice Cream” could shake the entire General Motors? In 2010, the Pontiac Division of General Motors received a very funny complaint from one of its customers. It was so weird & bizarre that it took the entire General Motors by storm. However, on reading the entire Case, this definitely caught our interest and we realized that this is by far an epic case of...